Espys Property Solutions LLC

PRIVACY POLICY

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Espys Property Solutions LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

This privacy notice describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website or any website of ours that links to this privacy policy

Engage with us in related ways, including sales, marketing, or events

If you have any questions or concerns, please contact us at:
📧 [email protected]
📞 +1 678-831-2546

SUMMARY OF KEY POINTS

Sensitive Information: We do not process sensitive personal information.

Third-Party Information: We do not receive personal information from third parties.

Processing of Information: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with legal obligations.

Information Sharing: We do not share or disclose your personal information except in rare circumstances and only with consent or as required by law.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services (such as customer service) is permitted. All other categories exclude text messaging originator opt-in data and consent.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you:

Express interest in our services

Contact us

Participate in activities on our website

Personal Information:

Name

Email address

Phone number

Physical address

Payment information (if applicable)

Communication opt-in records (SMS, email, etc.)

Non-Personal Information:

IP address

Browser type

Device information

Website usage data

Cookies and similar technologies

Customer Communication Data:

Inquiry records

Service requests

Appointment details

Service history and feedback

We process your personal information to deliver our real estate-related services, including:

Providing and improving services

Processing transactions

Communicating about appointments and inquiries

Enhancing website functionality

Maintaining communication consent records

Ensuring legal compliance

2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide and administer services

Communicate with you

Prevent fraud

Comply with legal obligations

Improve user experience

We process information only when we have a lawful basis to do so.

3. SMS MESSAGING & COMPLIANCE

By opting into our SMS messaging services, you agree to receive text messages related to:

Appointment reminders

Service updates

Customer support

Opt-In Consent

Messages are sent only after explicit consent

We maintain timestamped opt-in records

We comply with the Telephone Consumer Protection Act (TCPA)

Opt-Out Instructions

Reply "STOP" to unsubscribe

A confirmation message will be sent

All opt-out requests are processed within 24 hours

Help & Support

Reply "HELP" or contact:
📧 [email protected]
📞 +1 678-831-2546

Carrier Disclaimer

Message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include major U.S. providers such as AT&T, T-Mobile, Sprint, and Verizon

SMS Data Protection Statement

No mobile information will be shared with third parties for marketing purposes. Text messaging opt-in data and consent will never be shared.

4. COOKIES & TRACKING TECHNOLOGIES

We may use cookies and similar technologies to improve user experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.

5. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only as long as necessary to:

Provide services

Complete transactions

Meet legal obligations

After that, information is securely deleted or anonymized.

6. HOW WE KEEP YOUR INFORMATION SAFE

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic system is 100% secure.

7. YOUR PRIVACY RIGHTS

Depending on your state or country of residence, you may have rights including:

Access to your personal data

Correction of inaccurate data

Deletion of personal data

Withdrawal of consent

Opt-out of marketing communications

To exercise your rights, contact:
📧 [email protected]

We will respond in accordance with applicable data protection laws.

8. DO-NOT-TRACK FEATURES

We currently do not respond to Do-Not-Track (DNT) browser signals due to lack of a universal standard.

9. U.S. STATE PRIVACY RIGHTS (California, Colorado, Connecticut, Virginia)

Residents of certain U.S. states may have additional rights under applicable privacy laws, including:

Right to know

Right to delete

Right to correct

Right to opt out of targeted advertising

Right to non-discrimination

To submit a request, contact:
📧 [email protected]

Identity verification may be required.

10. INTERNATIONAL PRIVACY RIGHTS

Residents of Australia, New Zealand, South Africa, and other regions may have additional rights under local privacy laws.

11. CONTACT US

If you have questions about this Privacy Policy or how your information is handled, contact us:

Espys Property Solutions LLC
📧 [email protected]
📞 +1 678-831-2546

By using our website and services, you consent to this Privacy Policy.